Flights

• In case of Flight consolidator integration will the system allow auto issue, void, refund, re-issue? or this scenario is only possible in case of aggregators
• Do you have Multicity flight booking option?
• How do I get a flight reservation system if I am a non-IATA agency?
• Why does the user have to bear the GDS fee?
• When will Qtech be NDC compliant?
• Flights Transaction fee of 1USD per sector, how does this work?
• How does the new Flight pricing fee works if my guest has multi-city or multiple stop flights?
• For airlines group series may or may not always come from API, how can we assist in case of offline adding rates.
• Is there a way we can apply 2-mark ups?
• Do we provide GDS for non-IATA customers?
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Mobile App

• Can we use both B2C and mobile App on the shared hosting without go to the dedicated hosting? 
• Can we have 2 mobile apps one for B2B and one for B2C?
• App store doesn’t allow to have multiple app under one company name, how will Qtech help us in this case?
• What if we have a mobile application already up and running, and want to add the booking engine field in our app will you be able to help us with that? If yes, what all you need from us? 

Monetization

• Can we have both B2B & B2C with each of them connected to a different domain?
• Is there a commission display for B2B agents? 
• Does the admin user of the back-office have the ability/possibility to enable/ disable services or suppliers between B2B/B2C both systems separately? 
• Does API allow data updates? 
• What will be the additional White Label cost?
• Is the system provided multilingual?
• Difference between Sub-Agent and GSA and White label
• In case somebody wants to buy the ‘White Label’ then what will be a charge?
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OTRAMS GO

• Add On Services

  • Can you help us market our platform?
  • Do you offer an SEO feature in your back office?

• API

  • Is a preferred Hotel Mapping API available?
  • When should one invest in Hotel Mapping API?
  • Why is it essential to have a Hotel Mapping provider integrated into the system?

• Customization

  • Can you help us integrate a CRM we are already using with the OTRAMS GO plan?
  • Can you help us with the colour changes of the themes as per our logo?

• Features

  • Is group booking available in the system?
  • Can the Agent/customer Reschedule, Cancel the booking online from the portal?
  • How does the Channel Manager works?
  • What are the uses of Channel Managers?

• Onboarding

  • What is the time frame of the agreement we have with OTRAMS GO?
  • Can you give us a breather for 6 months instead of 2 months?

• Packages

  • Is Dynamic Package available for both B2B and B2C?
  • What services can be added to the Dynamic Package?
  • How does dynamic packaging transform the tourism industry?
  • Can dynamic packaging software be customized for specific travel businesses?
  • What are the benefits of Dynamic packaging software?
  • What types of travel products can be packaged with dynamic packaging software?
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• Pricing

  • Can you reduce the minimum billing expectations to 500 USD instead of 750 USD?
  • Can you improve the pricing for offline bookings?
  • What will be the add-on cost to add a new module or feature?
  • What is the cost of a dedicated server?
  • If the technology is upgraded will the subscribers using the platform be able to leverage such upgrades
  • Do you charge 1$ per PNR or ticket?
  • What will be the charges to move to the enterprise?
  • Can you improve the pricing for e.g., charge us 1% instead of 1.5% if we generate a huge volume of 500,000 USD for instance?
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• Product Information

  • Is the UI customizable?
  • Who owns the content of the system?
  • Is the UI customizable?
  • Who owns the content of the system?
  • Can we have more than one office ID'S?
  • Can you integrate the accounting system we are already using with the GO platform?
  • Can we have dynamic content changed in the desired language?
  • Is your company GDPR compliant?
  • Why do we need to have your cap license?
  • Can we host the system on our server?
  • Where do you host your servers?
  • Do you offer an extranet for transfers and activities?
  • Do we have an offline booking feature wherein I can add all my offline bookings to the system?
  • Is customization possible in OTRAMS GO?
  • Can we move to the enterprise version post 1 year of using the OTRAMS go platform?
  • Can we have the source code for the system?
  • Do you have a dynamic package module?
  • Can you educate us on how this system works?
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• Supplier Ecosystem

  • Is online supplier integration necessary for Dynamic Package?
  • Can you help us integrate a new supplier outside your current partners' list?
  • Would you be able to introduce us to global suppliers integrated into your platform?
  • Are the suppliers pre-integrated into the system?

• Support

  • Can we have a dedicated trainer for the platform?
  • Do you give us the system to test before we go live?
  • Can you help us upload all the offline transfers/ activities content in one go instead of adding them manually?

• What is the time frame of the agreement we have with OTRAMS GO?
• Can you give us a breather for 6 months instead of 2 months?
• Can you help us market our platform?
• Do you offer an SEO feature in your back office?
• Can we have a dedicated trainer for the platform?
• Do you give us the system to test before we go live?
• Can you help us upload all the offline transfers/ activities content in one go instead of adding them manually?
• Is group booking available in the system?
• Can the Agent/customer Reschedule, Cancel the booking online from the portal?
• How does the Channel Manager works?
• What are the uses of Channel Managers?
• Is a preferred Hotel Mapping API available?
• When should one invest in Hotel Mapping API?
• Why is it essential to have a Hotel Mapping provider integrated into the system?
• Can you help us integrate a CRM we are already using with the OTRAMS GO plan?
• Can you help us with the colour changes of the themes as per our logo?
• Is Dynamic Package available for both B2B and B2C?
• What services can be added to the Dynamic Package?
• How does dynamic packaging transform the tourism industry?
• Can dynamic packaging software be customized for specific travel businesses?
• What are the benefits of Dynamic packaging software?
• What types of travel products can be packaged with dynamic packaging software?
• Can you reduce the minimum billing expectations to 500 USD instead of 750 USD?
• Can you improve the pricing for offline bookings?
• What will be the add-on cost to add a new module or feature?
• What is the cost of a dedicated server?
• If the technology is upgraded will the subscribers using the platform be able to leverage such upgrades
• Do you charge 1$ per PNR or ticket?
• What will be the charges to move to the enterprise?
• Can you improve the pricing for e.g., charge us 1% instead of 1.5% if we generate a huge volume of 500,000 USD for instance?
• Is the UI customizable?
• Who owns the content of the system?
• Is the UI customizable?
• Who owns the content of the system?
• Can we have more than one office ID'S?
• Can you integrate the accounting system we are already using with the GO platform?
• Can we have dynamic content changed in the desired language?
• Is your company GDPR compliant?
• Why do we need to have your cap license?
• Can we host the system on our server?
• Where do you host your servers?
• Do you offer an extranet for transfers and activities?
• Do we have an offline booking feature wherein I can add all my offline bookings to the system?
• Is customization possible in OTRAMS GO?
• Can we move to the enterprise version post 1 year of using the OTRAMS go platform?
• Can we have the source code for the system?
• Do you have a dynamic package module?
• Can you educate us on how this system works?
• Is online supplier integration necessary for Dynamic Package?
• Can you help us integrate a new supplier outside your current partners' list?
• Would you be able to introduce us to global suppliers integrated into your platform?
• Are the suppliers pre-integrated into the system?
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Payments

• Will the customer be able to use their own credit card on website?
• What guarantee can you give that the payments will be secure?
• Are the Payment channeled to you first and then do we get our commissions through you?
• Do you have special prices with different gateways or we have to do it on our own?

Pricing

• Do we need to pay 1.5% for flights as well?
• Will the contract mention that this module will be there for life time? 
• Is the 1.5% based on the gross or the commissions we get?
• Is it 1.5% from the total revenue or total sales?
• How long this plan is valid? What happens if the plan is discontinued?
• Will there be an annual fee charged to me?
• Why do you have a Transaction Cost?
• What does Monthly Maintenance include?
• How long do we have to pay transactional charge of 1.5%?
• What is included in onetime setup Fee?
• Is there any exit charge?
• Will the Return of 1.5% Be Well Defined After Net Sales?
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Services

• Is the go system support multi language and currencies? 
• Can we get Dynamic packaging module? 
• Is the hotel content editable?
• Is the UI customizable?
• Is integration of chat or WhatsApp API possible? 

Suppliers

• Are there any charges to integrate the supplier?
• Does the platform come with inventories from the list of suppliers listed on the partner’s page?
• Can we add few recommendations - like trips on the home page?
• 13. Can we have micro-sites?
• 12. Can we add live chats? 
• We have a payment gateway of our own and also an SMS gateway. Is it possible to be integrated? 
• Do you have supplier agreements signed on our behalf or we have to have sign our own suppliers?
• Most suppliers charge for the API credentials? Do we need to pay them also to the suppliers already integrated on your platform?
• Are Channel Managers/Switches available?
• Is the supplier price net?
• What is the probability of integrating new suppliers?
• Who will be owning the rights to content?
• Will there be single integration to both B2B and B2C systems? And possibility to enable/disable services or suppliers between both systems separately?
• How many suppliers can be integrated?
• 2. Can you suggest suppliers that offer good rates?
• 6. Can you help us integrate 3rd party supplier for loyalty module through which we can offer gift vouchers to our customers?
• 7. Can we have segregated set of suppliers branch-wise?
• 8. Can we assist the client with the integration of suppliers other than available from our partners lists?
• 9. Is there a cost of changing the supplier?
• 10. Are there automatic updates available?
• 11. Will there be upgrades on Performance, Speed, Security?
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System Set Up

• What is your financial charges model for customization requested to the software?
• Where is the server hosted?
• In case of updates or improvements on the system or technology will it be included or directly offered?
• Will the results impact on having a shared server? 
• How are you covering the cost of Hosting? 
• If we already have a running website, then how to shift to your system?
• What is the speed of our booking engine?
• Do we create a test environment before going live?
• How long does the product take to implement or go live? 
• Will you provide role-based access?
• Are Promo Code/Discount Coupon available?
• Can we add more than 1 Office Ids?
• How to create some static pages on the website that can be used for other products offering to customers, also the customization of the banners that is built for special packages?
• Can you disable the google reCAPTCHA application? 
• Can you assist us with Duo authentication app? 
• What do you use for languages instead of google? 
• Can we integrate SMS features? 
• It is possible to use 2 currencies at the same time? 
• Can you share your compliance and security details? 
• OTRAMS GO plan offers shared or dedicated hosting? 
• Can we host the server in our cloud? 
• Will be getting a demo of the system? 
• How many times the Map view will be updated? 
• Can we get the access to check the server performance?
• Who will own the rights of data protection? Hope you will have no right to data mining? 
• Can I get 2/3 email ids linked to my domain?
• How you can manage currency for both the offices booking 1 in UAE and 1 in Afghanistan
• Which mails processor we are using? 
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Training and Support

• Will there be any advertising and marketing rights/support?
• Will you offer support on a presentation during pitching for new clients?
• Do you have 24x7 support? 
• Will there be dedicated staff from Qtech to take care of support and inquiries after signing & going live?
• What about support SLA, escalation matrix, support structure?
• How good is the support in case something happens?
• What will be the process of training and after training if my team needs the assistance? 
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Xtras

• How does loyalty program work, and discount coupons?
• Can you help us change the user experience? And what are your limitations? 
• Who owns the technology vs who owns the content?
• Where will the Intellectual Property rights be covered?
• What happens if the business grows and you as the owner of the software sell your Company in India?
• Who will own the source code and control?
• Many tech companies have limited users and charge accordingly to the clients; however, Qtech does not have such restrictions. What is the reason for this?
• Is there going to be a custom design for the website or is there a fixed template?
• Can we choose the destinations that we want to sell?  
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